BASF Multi-Angle Spectrophotometers

Refinity ScanR

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Ratio Scan 12/6, ColorTronic 12/6 and Smart Scan 12/6

Download 12/6, Ratio, Smart-Scan, Color Tronic User Manuals

User Manual - English

User Manual - German

User Manual - French

User Manual - Italian

User Manual - Spanish

User Manual - Portuguese

User Manual - Dutch

User Manual - Japanese

User Manual - Chinese Simplified

Download Spare Part list for 12/6, Ratio, Smart-Scan, Color Tronic

English

BASF Service & Support

If you are looking to service your existing BASF spectrophotometer, order spare parts, or contact support, see below for more details.

RMA Forms

Select the RMA Form of your region and submit the completed RMA form via Email to start the Service process with X-Rite.

RMA Service Form for Europe, the Middle East & Africa (EMEA)

RMA Form EMEA in English
RMA Form EMEA in German
RMA Form EMEA in French
RMA Form EMEA in Italian
RMA Form EMEA in Spanish

RMA Service Form for Asia-Pacific (APAC)

RMA Form for Hong Kong service center
RMA Form for Shanghai service center
RMA Form for Japan service center
RMA Form for India service center

RMA Service Form for North America (NA)

Click Here

Device Look Up Tool

To check on the status of your device in Service, follow the Device Look Up Link by adding your Spectro Serial Number.

Device Look Up:  https://my.xrite.com/DeviceLookup

BASF Code: BASFdevice!search22

Des questions ? Besoin d’un devis ? Nous contacter(888) 800-9580