BASF Multi-Angle Spectrophotometers
Refinity ScanR
Download ScanR User Manuals
User Manual - Chinese Simplified
Download ScanR Spare Part list
Download ScanR Troubleshooting Guide
Troubleshooting Guide - English
Troubleshooting Guide - German
Troubleshooting Guide - French
Troubleshooting Guide - Italian
Troubleshooting Guide - Spanish
Troubleshooting Guide - Portuguese
e-finder star
Download e-finder star User Manuals
User Manual - Chinese Simplified
Download e-finder star Spare Part list
Ratio Scan 12/6, ColorTronic 12/6 and Smart Scan 12/6
Download 12/6, Ratio, Smart-Scan, Color Tronic User Manuals
User Manual - Chinese Simplified
Download Spare Part list for 12/6, Ratio, Smart-Scan, Color Tronic
BASF Service & Support
If you are looking to service your existing BASF spectrophotometer, order spare parts, or contact support, see below for more details.
RMA Forms
Select the RMA Form of your region and submit the completed RMA form via Email to start the Service process with X-Rite.
RMA Service Form for Europe, the Middle East & Africa (EMEA)
RMA Form EMEA in English
RMA Form EMEA in German
RMA Form EMEA in French
RMA Form EMEA in Italian
RMA Form EMEA in Spanish
RMA Service Form for Asia-Pacific (APAC)
RMA Form for Hong Kong service center
RMA Form for Shanghai service center
RMA Form for Japan service center
RMA Form for India service center
RMA Service Form for North America (NA)
Device Look Up Tool
To check on the status of your device in Service, follow the Device Look Up Link by adding your Spectro Serial Number.
Device Look Up: https://my.xrite.com/DeviceLookup
BASF Code: BASFdevice!search22
