In X-riteColor Master there may be several options grayed out. You may also experience problems uploading measurements.
This is typical when a customer creates a new blank database.
To regain formulation options open one of the corresponding databases and transfer out one of the example calibration sets. Next open your newly created blank database and transfer in the example calibration set. Your Cal set options should now be active.
To resolve upload issues open one of the corresponding databases and transfer out an example standard. Next open your newly created blank database and transfer in the example standard.