The indicates that the unit is sound mechanically and electrically.
If you continue to experience difficulty please click here to go to "My X-Rite" where you can create a new support case. One of our Technical Support Reps will then contact you for further assistance.
Please e-mail a copy of the diagnostics log to an e-mail addressed to CMSupport@xrite.com, in the body of the e-mail please indicate that you have opened a case on-line.