Installing the Software on a PC - Troubleshooter

So that you are assured of installing the most current version of software possible. The CD that ships with the ColorMunki package contains a link to download the software from the X-Rite website. You will need a high speed internet connection to do this.

• Insert the CD into your CD drive

• Click the Install button at the first screen

• Check the box in front of "I allow X-Rite to the internet and download the latest version."

• Click on the "Save" Button - do not click open

• Allow the software to download to your computer - depending on the speed of your computer this may take just a little while

• When you see the following message indicating that the download is complete, click the "Open" button

• Double click the ColorMunki Photo.exe file

• Select a language from the dropdown list and click the "OK" button

• Click the "Next" button at the Setup Wizard screen

• Read the software agreement, and click the button in front of "I accept the agreement"

• Click the "Next" button

• To select the default location (recommended) click the "Next" button

• Should you wish to install the software in a different location, click the browse button to navigate to that location, then click the "Next" button

• To select the default location for the program shortcut (recommended) click the "Next" button

• Should you wish to place the shortcut in a different location, click the browse button to navigate to that location, then click the "Next" button

• To complete the installation, click the "Install" button - this may take just a bit of time

• After the installation is complete, you will be prompted to restart your computer

If you are having any errors installing the software or issues trying to connect the instrument to your Windows PC use the following link to work through these issues using our troubleshooting tips to resolve these for you:

I am getting errors when installing the software or having an issue with the software not recognize the device

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