When the IntelliTrax software is installed, it assigns the name of the currently logged in user as the administrator of its Microsoft SQL desktop database. For example: If I am logged onto the computer as "ABC" or "Bill Smith" when installing the IntelliTrax software, then I ("ABC") become the administrator - - and only valid user - - of the IntelliTrax data.
Later, if I ("ABC", the I.T. guy) log off and "XYZ" Joe Jones (our lead pressman) logs on, Joe is denied access to the database!
Below are listed the steps necessary to add "XYZ" or Joe or any other user to the accepted database login list.
Close all applications and restart the computer. Log onto the PC with the same user account as was active when installing the IntelliTrax software originally; e.g., "ABC".
Launch the IntelliTrax software.
Click on "Database Admin Tool".
You may now "Close" the database admin tool.