Battery Dead or Low Battery
If you should see this error message please make sure that the power adapter is connected to the instrument and allow the instrument to charge overnight. If this does not fix the situation, you may test the power adapter with a volt meter to assure that it is providing power..
If this does not resolve your issue please click here to go to "My X-Rite" where you can create a new support case. One of our Technical Support Reps will then contact you for further assistance.
