Affected Models | Firmware Version | Software Version |
ITX –Density | v09609 or lower | v1.5 |
ITX –Spectral | v09609 or lower | v1.5 |
ITX –ICC | v09609 or lower | v1.5 |
When using the software on Windows Vista OS; the following erroneous error message (shown below) can occur after hitting the ‘Measure’ button in the PressTool.
Workaround
Ignore the error message by clicking ‘Close’ and re-measure the sheet by hitting ‘Measure’ button again