As an ISO:9001 certified and ISO:17025 accredited business, X-Rite maintains the highest standards of quality, accuracy, and competency for manufacturing, service, and ISO certification.
ISO Certification Logo
What is ISO Certification?

ISO certification is a standard that sets the requirements for a quality management system. All businesses should maintain their certifications and accreditations to ensure consistent performance, proficiency, and compliance.

Ways to Certify Your Devices

X-Rite Service Center

Direct Service & Certified Service Partner Centers

When it comes to certifying your equipment, convenience is key. You have the option to send your device into one of our 11 Service Centers or 45 Service Partner locations around the world.

Onsite Field Service

X-Rite's onsite field service certification program ensures that select benchtop and lighting devices continue to perform to original specifications to achieve the highest level of color accuracy from the convenience of your facility. 

NetProfiler

NetProfiler is a cloud-based solution that enables you to verify and optimize your instruments from the convenience of your own facility, ensuring consistent and accurate performance across your supply chain.

 

Request Certification 

Complete a Repair/Certification Request (RMA) form and a representative will contact you with instructions to send in your instrument or schedule field service. Make sure to reference your RMA number on all correspondence.

 

 

 

Trust X-Rite for Your Certification Needs

Our ISO:17025 A2LA certification ensures X-Rite meets quality and regulatory requirements. That means every device we manufacture and service will offer consistent and repeatable production yields, optimized results, and compatibility with other products.

Read our Corporate Quality Policy Statement to learn more. 

 

Contact Our Service Team

If you have questions regarding your warranty, device repair, or need more information about pricing, contact an X-Rite Color Expert.

Please have your device model and serial number ready.

USA

  • Phone: 888-826-3042
  • Email: ServiceSupport@xrite.com

Europe

  • Phone: 00 800 700 300 01 
  • Email: EMEASupport@xrite.com

India

  • Phone: +91 8762758126
  • Email: ServiceIndia@xrite.com

Hongkong & SEA

  • Phone: +852 2568 6283
  • Email: ServiceAsia@xrite.com

Japan

  • Phone: +81-3-5579-6907
  • Email: JapanServiceTeam@xrite.com

China

  • Phone: 400-606-5155, Option 6
  • Email: SHService@xrite.com

ISO Certificates

Our lean manufacturing process, Six Sigma mentality, and ISO:9001 and 17025 certifications give our customers confidence that all X-Rite products will work exactly as they should.

  • Our ISO: 9001 Certification validates X-Rite’s Quality Management System, ensuring that X-Rite meets customers’ quality requirements and applicable regulatory requirements.
  • Our ISO:17025 Accreditation validates our competence of calibration, ensuring consistent and repeatable product yields, optimized results, and compatibility with other products. 

 

ISO Certificates

ISO 9001:2015 (Kentwood)

ISO 9001:2015 (Munich GmbH)

ISO 17025 American Association for Laboratory Accreditation (Kentwood)

ISO 17025 American Association for Laboratory Accreditation (Regensdorf)

ISO 17025 American Association for Laboratory Accreditation (Hong Kong)

ISO 17025 American Association for Laboratory Accreditation (Munich)

ISO 17025 American Association for Laboratory Accreditation (Shanghai)

ISO 17025 American Association for Laboratory Accreditation (Tokyo)

Traceability Documentation

X-Rite Model 301 Traceability Flow Chart (RevE)

X-Rite Model 331/341 Traceability Flow Chart (RevC)

X-Rite 518-62 Reflection Reference White Traceability (RevH)

X-Rite 939-162 Reflection Reference White Traceability (RevA)

X-Rite 962-162 Reflection Reference White Traceability (RevD)

X-Rite 962 Series Color Reference Traceability (RevA)

X-Rite ATS40-62 / AT240-62 Reflection Reference White Traceability (RevB)

X-Rite CFS58 White Master Reflection Reference NIST Traceability (RevD)

X-Rite Ci6x Calibration Standard White Traceability (RevB)

X-Rite Ci7x00 Calibration Standard White Traceability (RevA)

X-Rite Color i5 Calibration Standard White Traceability (RevE)

X-Rite Color i7 Calibration Standard White Traceability (RevD)

X-Rite eXact (NGH) Reflection Reference White Traceability (RevC)

X-Rite eXact 2 Reflection Reference White Traceability (RevA)

X-Rite Kohinoor Reflection Reference White Traceability (RevA)

X-Rite MA68-162 Reflection Reference White Traceability (RevD)

X-Rite MA98-62 Reflection Reference White Traceability (RevB)

X-Rite SP62-162 Calibration Standard White Traceability (RevF)

X-Rite SRM 1008 NIST Traceability For the 361 Transmission Densitometer (RevE)

X-Rite Topaz Reflection Reference White Traceability (RevB)

X-Rite VS3X00 Reflection Reference White Traceability (RevA)

X-Rite VS410 Reflection Reference White Traceability (RevA)

LightSpex Spectroradiometer Traceability (RevD)

SpectroEye & EyeOne White Reflection Standard Traceability

Need a Quote? Contact Sales(888) 800-9580

Technical Questions? Contact Support(888) 826-3042