Technical Service Bulletin |
|
Bulletin # |
Date Issued |
XR-0910-1004 |
October 1, 2009 |
Subject |
|
Erroneous error message while performing a paper stop calibration. |
Affected Models |
Firmware Version |
Software Version |
ITX –Density |
v09609 or lower |
v1.5 or lower |
ITX –Spectral |
v09609 or lower |
v1.5 or lower |
ITX –ICC |
v09609 or lower |
v1.5 or lower |
During a paper stop calibration routine an erroneous error message (shown below) can occur while reading the reference card. The paper stop calibration routine is in the following locations within ToolCrib:
Ignore the error message by hitting ‘OK’ and rerun the paper stop calibration or Head Status routine. Generally this error only happens once during a paper stop calibration.