Calibration errors for CF/CFS57U and RM400/450
Below is a list of common calibration errors and fixes for the CF/CFS57U (Countertop 700 and 750) and the RM400/425 (Handheld 400 and 450).
CF/CFS57U (Counterrtop 700 and 750) Calibration ErrorsCalibration errors | Solutions for errors |
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White calibration error #3: Make sure grey cap is removed and sample holder is properly closed. (03) |
- Try cleaning the instrument.
- If cleaning does not fix the error, then repair is needed.
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White calibration error #4: White cal error 4. Invalid reading. (04) |
- Make sure that you are measuring the white calibration tile.
- Try cleaning the instrument.
- If you are using the white calibration tile and cleaning did not fix the error, then repair is needed.
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White calibration error #5: White calibration failed. Lamp needs to be replaced. (05) |
- Try cleaning the instrument.
- If cleaning does not fix the error, then repair is needed.
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White calibration error #6: Reading is ok, but lamp is weak and should be replaced. (06) |
- Try cleaning the instrument.
- If cleaning does not fix the error, then repair is needed.
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White calibration error #7: White calibration failed. Make sure grey cap is removed and sample holder is properly closed. (07) |
- Make sure that the thumb screws, on the bottom of the arm, are tight.
- Try cleaning the instrument.
- If cleaning does not fix the error, then repair is needed.
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Gray cap check failure error: This occurs when calibration is on the last step, measuring to verify gray cap has been replaced. |
- Reboot the computer.
- Try cleaning the instrument.
- If rebooting and cleaning does not fix the problem, then repair is needed.
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RM400/RM425 (Handheld 400 and 450) Calibration ErrorsCalibration errors | Solutions for errors |
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14: Cell error |
- Reboot the computer and power cycling the instrument.
- If rebooting the computer and power cycling the instrument does not fix the error, then repair is needed.
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15: High black error |
- Reboot the computer.
- Try cleaning the instrument.
- If rebooting the computer and cleaning does not fix the error, then repair is needed.
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16: Black cal error |
- Try cleaning the instrument.
- If cleaning does not fix the error, then repair is needed.
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17: Bad spot |
- Try cleaning the instrument.
- If cleaning does not fix the error, then repair is needed.
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1C: Memory overflow error |
- Reboot the computer and power cycle the instrument.
- If rebooting the computer and power cycling the instrument does not fix the error, then repair is needed.
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22: Motor error |
- Try cleaning the instrument.
- If cleaning does not fix the error, then repair is needed.
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23: Power error |
- Reboot the computer and power cycle the instrument.
- If rebooting the computer and power cycling the instrument does not fix the error, then repair is needed.
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25: Switch error |
- Reboot the computer and power cycle the instrument.
- If rebooting the computer and power cycling the instrument does not fix the error, then repair is needed.
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29: White cal error |
- Try cleaning the instrument.
- If cleaning does not fix the error, then repair is needed.
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2C: Lamp marginal |
- Try cleaning the instrument.
- If cleaning does not fix the error, then repair is needed.
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2D: Lamp failure |
- Try cleaning the instrument.
- If cleaning does not fix the error, then repair is needed.
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